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Post by Deleted on Apr 7, 2015 19:46:44 GMT
I snapped an alloy banjo bolt whilst nipping it up to the rear brake calliper...... I sent an email off to SS to ask if they had any spares that I could purchase rather than having to fork out for the full kit...
I received a reply from them apologizing for the hassles I have had and that they will send out a few spares by next post...FOC.... can't say fairer than that....... Kudos to them.....
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Post by andy4d on Apr 7, 2015 22:17:15 GMT
Just glad to hear you snapped your banjo bolt and not your banjo string....thats a whole different story.
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Post by richardm on Apr 8, 2015 12:21:02 GMT
well i would be more like wtf the bold was made of cheese. or are you a gorilla with a spanner. if it snapped that easy i wouldent want a replacment. i would want my money back to get some better quality ones .
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Post by Nelly on Apr 8, 2015 12:40:11 GMT
There super light ones and come with warning all over the pack not to over tighten I also broke one with my final "just making sure" nip
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Post by Deleted on Apr 8, 2015 12:58:44 GMT
well i would be more like wtf the bold was made of cheese. or are you a gorilla with a spanner. if it snapped that easy i wouldent want a replacment. i would want my money back to get some better quality ones . no I'm not... just an old fart that gets forgetful and doesn't know his own strength.....
Plus the fact I admitted it was my own fault that the bolt snapped..... they didn't have to replace the item FOC... but they did.....
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Post by notsarkyadam on Apr 10, 2015 9:19:24 GMT
I snapped an alloy banjo bolt whilst nipping it up to the rear brake calliper...... I sent an email off to SS to ask if they had any spares that I could purchase rather than having to fork out for the full kit...
I received a reply from them apologizing for the hassles I have had and that they will send out a few spares by next post...FOC.... can't say fairer than that....... Kudos to them..... We don't do Kudos for Superstar, nor Rose
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Post by Deleted on Apr 11, 2015 23:29:30 GMT
I snapped an alloy banjo bolt whilst nipping it up to the rear brake calliper...... I sent an email off to SS to ask if they had any spares that I could purchase rather than having to fork out for the full kit...
I received a reply from them apologizing for the hassles I have had and that they will send out a few spares by next post...FOC.... can't say fairer than that....... Kudos to them..... We don't do Kudos for Superstar, nor Rose Oh-righto.... we are getting just like MTBE then are we......LOL...
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Post by hodgy on Apr 12, 2015 4:27:52 GMT
I like them cos when they sent the nanotech's I ordered for my sons bike they also sent a little packet of Haribos ..which I ate before he saw them ...
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Post by notsarkyadam on Apr 12, 2015 5:32:18 GMT
We don't do Kudos for Superstar, nor Rose Oh-righto.... we are getting just like MTBE then are we......LOL... No exactly, Ive continued to be the hate ambassador, since we've left Mtbe!
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